Interpreter Request
1
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Requester/ Customer/ Administrator logs in and enters appointment request.
2
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Administrator/ Scheduler/ Coordinator receives auto-email alert with appointment request details.
Interpreter Scheduling
3
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Administrator/ Scheduler/ Coordinator uses scheduling tools to determine best interpreter(s) for assignment and either assigns the appointment or offers it to the best matched interpreter(s).
4
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Interpreter receives automatic e-mail alert with appointment assignment/offer details.
5
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Interpreter logs in to the system with any Internet compatible pc or device and reviews schedule and appointment information. If able to accept offer clicks “I will Take It” button and prints out appointment voucher.
6
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Requester receives automatic e-mail alerting them that their appointment has been covered.
Task Fulfillment
7
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Interpreter attends appointment and can receive signature verifying completion on paper voucher.
8
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Interpreter logs into the system with PC or device, scans or takes a picture of voucher and uploads it. Interpreter will be able to see how much they can expect to be paid according to their payment profile.
Invoicing/Payment
9
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Administrator verifies appointment billing/paying information and approves for invoicing.
10
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Customer/Interpreter invoice can be printed to a PDF file, exported to an Excel file, or exported to Quick Books.